Lifetime Warranty Terms
- All ystudio products can be sent to ystudio for complimentary adjustment or repairment. Customer only have to pay for the roundtrip shipping costs.
- Warranty covers repair/replacement of abnormal mechanism and writing conditions.
- Warranty does not cover normal wear and tear and damages arisen from use not in accordance with the product instructions.
- Warranty does not cover nib part of fountain pen, we provide nib changing service with additional fee.
- Refills are available on ystudio official website.
- If no spare parts are available due to few discontinued products or mechanism adjustment, request will be handled case by case.
- To submit warranty claim or any questions, please kindly email : email@example.com.
More questions? Please contact us via firstname.lastname@example.org.