FAQs

Payment & Currency

We accept credit card and debit card via PayPal. All listed prices are in USD.

Shipping

Shipping Area & Method

We ship worldwide, generally we ship via DHL. In some cases, due to regulations or restriction of country of destination(e.g. Russia), we ship via EMS. All orders are sent from Taipei ,Taiwan.

For orders destined to Taiwan, please visit here.

Delivery Time

International delivery via DHL is estimated to arrive in 3-9 business days after your order has been accepted.

Delays at customs may extend delivery time beyond this estimation.

Shipping Costs

According to the weight and destination of your order, shipping costs will varies from $20-$25 USD.

If you spend over $150 USD, you can benefit from free worldwide shipping at checkout.

Duties & Taxes

Please notice that you may be charged customs duties and taxes upon receipt of your package.

Order Tracking

Once your order has been shipped out, you will receive an email including an air waybill number. You can use this number to track your package online.
DHL tracking
EMS tracking